HUTCH warranty are subject to the limited warranty, found under the Terms and Conditions of THE LIMITED WARRANTY.
How To Claim The Limited Warranty:
If your HUTCH® Kitchen Product requires warranty services, please submit the Online Warranty Claim and Evaluation Request Form below, or send an email to HUTCH at firstname.lastname@example.org with the subject line including the following information:
- Warranty Services Request–[Name of your HUTCH® Kitchen Product]-[Your Name]
The body of your Warranty Services Request email must include the following information:
- Your full name;
- An email address and phone number at which you can be reached;
- If possible, a copy of your Receipt of Sale attached as a single PDF or JPEG file;
- The date of purchase;
- The purchase amount;
- The location of purchase;
- An explanation of the claimed defect; and
- Attach images of the claimed defect(s).
Returns of any HUTCH® Kitchen Product are subject to the Return Policy, found under the Terms & Conditions of THE RETURN POLICY. HUTCH reserves the right to deny the return of any HUTCH® Kitchen Product returned in Used Condition. HUTCH® Kitchen Products that were on sale, final-sale or clearance at the time of purchase are non-returnable and non-refundable.
How To Return a product
If your HUTCH® Kitchen Product requires Return, please submit the Online Return Form below, or Returns sent by mail SHALL:
- Be addressed to HUTCH at the mailing address, provided under Term & Condition above;
- Include a copy of the Receipt of Sale;
- Include the Customer’s name, email, phone-number and return address;
- Be in the original packaging when purchased; and
- Be sure to return the items via an insured and traceable method.
GIFT CARD POLICY
- Your gift card is redeemable online at www.hutchkitchen.com or in store at our showroom location.
- Gift Cards can only be used for the purchase of merchandise.
- The card is not redeemable for cash, and is non-transferable.
- The card cannot be used in conjunction with any other offer, coupon or discount.
- We can only accept the use of one gift card per transaction. Orders that use multiple gift cards will in turn be denied and refunded to the party.