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Warranty

HUTCH warranty are subject to the limited warranty, found under the Terms and Conditions of THE LIMITED WARRANTY.

How To Claim The Limited Warranty:

If your HUTCH® Kitchen Product requires warranty services, please submit the Online Warranty Claim and Evaluation Request Form below, or send an email to HUTCH at info@hutchkitchen.com with the subject line including the following information:

  • Warranty Services Request–[Name of your HUTCH® Kitchen Product]-[Your Name]

 The body of your Warranty Services Request email must include the following information:

  • Your full name;
  • An email address and phone number at which you can be reached;
  • If possible, a copy of your Receipt of Sale attached as a single PDF or JPEG file;
  • The date of purchase;
  • The purchase amount;
  • The location of purchase;
  • An explanation of the claimed defect; and
  • Attach images of the claimed defect(s).

RETURN POLICY

Returns of any HUTCH® Kitchen Product are subject to the Return Policy, found under the Terms & Conditions of THE RETURN POLICY. HUTCH reserves the right to deny the return of any HUTCH® Kitchen Product returned in Used Condition. HUTCH® Kitchen Products that were on sale, final-sale or clearance at the time of purchase are non-returnable and non-refundable. 

How To Return a product

If your HUTCH® Kitchen Product requires Return, please submit the Online Return Form below, or Returns sent by mail SHALL:

  • Be addressed to HUTCH at the mailing address, provided under Term & Condition above;
  • Include a copy of the Receipt of Sale;
  • Include the Customer’s name, email, phone-number and return address;
  • Be in the original packaging when purchased; and
  • Be sure to return the items via an insured and traceable method.

GIFT CARD POLICY

  • Your gift card is redeemable online at www.hutchkitchen.com or in store at our showroom location. 
  • Gift Cards can only be used for the purchase of merchandise.  
  • The card is not redeemable for cash, and is non-transferable.
  • The card cannot be used in conjunction with any other offer, coupon or discount.
  • We can only accept the use of one gift card per transaction. Orders that use multiple gift cards will in turn be denied and refunded to the party.

ONLINE RETURN/WARRANTY FORM